Made to order in California
Made to Order & Delivery
How long each collection takes to make, how shipping works, what to expect after you order, and how returns work.
Your order, step by step
From checkout to your door
Processing time (making your order) and shipping time (the carrier's transit) are separate. Estimated delivery dates do not include processing time.
You order
You get an email confirming your order.
We make it
Cut, gathered and sewn in California. See lead times below.
It ships
UPS or USPS Ground with tracking; you get a shipping email.
It arrives
Typically about 4 to 7 days in transit within the US.
Lead times by collection
How long we take to make it
Typical processing times from our Shipping Policy, before your order ships.
3 to 5 days
Cotton Collection
All cotton bedding, pillowcases and bedskirts. Business days.
3 to 5 days
Print Collection
French toiles and vintage floral prints. Business days.
3 to 5 days
Quick Ship
Made to order from fabric in stock and prioritized in production.
2 to 3 weeks
Linen and Velvet
Our linen and silk velvet bedding.
1 to 2 weeks
Velvet Pillows
Silk velvet pillows, made in small batches.
2 to 4 days
Warehouse and Sample Sale
Already made and in stock. Excluding weekends and holidays. Final sale.
Because of our custom, small-batch process, processing can take longer during holidays, sales and busy periods. In peak seasons, we recommend ordering early. Questions about current lead times? Email support@linensalvage.com.
Good to know
Shipping, colors and returns
Shipping
- Free ground shipping on US orders.
- All orders ship via UPS or USPS Ground with tracking.
- Delivery within the US typically takes about 4 to 7 days after your order ships.
- We ship anywhere in the USA and Puerto Rico. We do not ship to the Virgin Islands.
What emails will I get?
Two: one confirming your order, and another when it ships, with a tracking number. If tracking is not moving or your order seems delayed beyond the stated processing time, email support@linensalvage.com.
I need to change my address
Email support@linensalvage.com within 24 hours of placing your order with your updated address, or call 323-904-3100, Monday to Friday, 9:00 AM to 5:00 PM Pacific.
Why should I order everything at once?
We dye and print in small batches, so later dye lots are not guaranteed to match. Order the full quantity you need (a pair of shams or pillowcases, for example) at the same time. Not sure about a color? Order fabric swatches first.
Quick Ship and Warehouse Sale
Quick Ship pieces are still made to order, from fabrics we have in stock, and typically ship within 3 to 5 business days. Warehouse Sale and Sample Sale items are already made and in stock; quantities are limited and everything is final sale.
Returns, in brief
- Return requests must be received within 7 days of receiving your order.
- Items must be new, unused, unwashed and in original condition and packaging. We consider bedding to be the same as lingerie.
- Every return needs a Return Authorization (RGA) first. Email support@linensalvage.com.
- Shipping costs are not refunded. Custom, clearance, sale, sample, fabric and swatch orders are final sale. Gift cards are non-refundable.
- If something arrives defective or incorrect, let us know in writing within 7 days.
Read the full Refund Policy before you order.
More about how we work
Customer support: Monday to Friday, 9:00 AM to 5:00 PM Pacific, support@linensalvage.com. Full Shipping Policy and Shipping FAQ.